Overview  |  Mission Statement | Communication | New Building Project

H. Douglas Sanford, Director

204 Development Dr.
Hillsdale, MI 49242
Telephone: (517) 523-9911 (Admin only)
Fax: (517) 797-4945

Email Douglas Sanford at:
This email address is being protected from spambots. You need JavaScript enabled to view it. 


Dispatch Center

Call 9-1-1 to reach the Dispatch Center 24 X 7 for Police, Fire, or Ambulance for both Emergency and Non-Emergency calls. If you are calling from outside Hillsdale County, you may dial 517-439-9913 to reach the Dispatch Center 24 X 7.


Office Information

Deputy Director - Tracy Peter


Hillsdale County 9-1-1/Central Dispatch is the public service answering point (PSAP) for Hillsdale County. We operate 24 hours a day, 7 days a week, with 10 full-time and 5 part-time dispatchers.  All calls made to 9-1-1 within Hillsdale County are routed through our communications center.  When a 9-1-1 call is answered, the dispatcher first obtains important information from the caller such as the location and nature of the call while their partner dispatches (sends) the appropriate emergency response agency.

Hillsdale County 9-1-1/Central Dispatch is funded solely by a 9-1-1 surcharge that is applied to your telephone bill.  The 9-1-1 surcharge may be applied to any device that has the capability of accessing the 9-1-1 network such as land line telephones, cellular telephones, and Voice over Internet Phones (VoIP). Absolutely no general fund tax dollars supplement the dispatch center's operations, maintenance, or equipment.

Mission Statement

To provide efficient and effective routing of Public Safety Services in a courteous and professional manner to the citizens of Hillsdale County.


If you would like a speaker to educate your group about 9-1-1 services and/or the Code Red program, Please contact us at the phone number above. We would be honored to speak to you and/or your group.

Since the inception of 9-1-1 in Hillsdale County in 1996, Hillsdale County Central Dispatch has rented office space in a building in-between Pittsford and Osseo owned by a local telephone company. While the telephone company has been a good landlord over the years, Hillsdale County Central Dispatch has out grown the space available to them with today’s technologies and the addition of Countywide Emergency Medical Dispatch. In 2006 the Emergency Telephone Services Board determined that Central Dispatch should start saving monies to move the Dispatch Center (9-1-1) in the future. In 2015 it was voted that the project should move forward and a new building should be built after not having any viable building options to move into. GROUNDBREAKING CEREMONY, APRIL 5, 2016